Remote
Business Analyst
Right now, we are building a new unified payment platform, consolidating several existing systems into one scalable solution.
We are looking for a Business Analyst who will play a key role at the intersection of business, product, and engineering — translating complex payment processes into clear and actionable specifications.
What you will do
Requirements & Documentation
- Gather business requirements from stakeholders (product, risk, compliance, merchants)
- Write clear specifications, user stories, and acceptance criteria
- Model business processes (BPMN 2.0, AS-IS / TO-BE)
- Maintain documentation (Confluence / Notion)
Payment Processes
- Describe and optimize payment flows:
- authorization
- settlement
- refunds
- chargebacks
- Analyze transaction routing logic (smart routing, waterfall)
- Support integrations with PSPs and acquirers (REST API)
- Participate in platform consolidation and migration
Collaboration
- Work closely with Product, Engineering, and QA
- Participate in Agile ceremonies (grooming, planning, demos)
- Align with compliance and risk teams (PCI DSS, AML/KYC)
- Prepare materials for internal teams and merchants
Requirements
Must-have
- 3+ years as Business Analyst / Systems Analyst
- Experience in fintech / payments / banking
- Strong understanding of payment lifecycle
(authorization → capture → settlement → reconciliation) - Experience working with REST APIs (Postman / Swagger)
- BPMN / UML knowledge
- Experience with Agile / Scrum
- Strong English communication skills
Nice to have
- Experience with PSP / acquiring / PayFac
- Knowledge of ISO 8583 / ISO 20022
- Experience with chargebacks / disputes / rolling reserves
- Experience in platform migration projects
What we offer
- Work on a real fintech product in the high-risk domain
- Participation in building a scalable payment platform
- Close collaboration with product and tech teams
- Flexible work format (remote / hybrid)
- Opportunity to influence product decisions
- Professional growth in fintech